🎈 Services

We provide professional balloon décor for corporate events, grand openings, birthdays, weddings, baby showers, holiday parties, and private celebrations.  Our services include balloon arches, columns, garlands, balloon walls, table centerpieces, and fully customized installations.

​

📍 Service Areas

Based in Chantilly, VA, we proudly serve Northern Virginia, Washington, D.C., and select areas of Maryland. 

Additional travel fees may apply depending on the location.

​

📅 Booking

We recommend booking 2–4 weeks in advance, especially during peak seasons and holidays.
Last-minute requests may be accommodated based on availability.

​

🎨 Customization

All décor is fully customized to match your event theme, colors, and branding.
Corporate logos and brand elements can be incorporated upon request.

​

💳 Payment Methods

Invoices include a secure payment link or QR code.
We do not store credit card information.

Accepted payment methods:

• PayPal (credit/debit cards accepted without a PayPal account)

• Venmo (U.S. only)

• ACH Bank Transfer (secure instructions provided upon request)

• Check (mail to):
  Capital Balloon Company
  14720 Flint Lee Rd, Unit #J
  Chantilly, VA 20151

​

🧾 Invoices & COI / W-9

Professional invoices and receipts are provided for all events.
Certificates of Insurance (COI) and W-9 forms are available upon request for corporate or government requirements.

​

⏱ Installation

Most setups take 30 minutes to 2 hours, depending on size and complexity.
Setup times are coordinated with your venue’s schedule.

​

❌ Cancellation

• 14+ days before the event: Full refund

• Within 14 days: Refunds may not be available; thank you for your understanding

​

🏠 Pickup

We do not operate a retail storefront.
All décor is delivered and installed on-site by our professional team.

​

🧹 Teardown

All décor becomes the client’s property after the event.
Self-teardown is easy; a Teardown Kit ($30) is available.
Professional teardown services are also offered for large events or rentals.

​

🎈 Balloon Longevity

• Indoor: Typically lasts 1–2 weeks

• Outdoor: Depends on weather conditions; longevity is not guaranteed

           ***   Note: We do not use helium.

​

🖊 Final Sign-Off Agreement

A client or authorized delegate must sign the Final Sign-Off Agreement after setup to confirm satisfaction.  If the client cannot be present, delegate information must be provided in advance.

​